Friday, May 22, 2009

Creative Suite 4

When trying to expand one of the installation files for CS4, I encounter an error message stating...

"A problem occurred while extracting the archive. Please try downloading the Adobe CS4 Design Premium again."

Ended up, the error message has something to do with one of the installer components: the ADBESTDSCS4_LS1.exe file that extracts the product installation files and the ADBESTDSCS4_LS1.7z file, an archive file containing the installation files.

When the above error message appears, there might be some problems with the 7z file. For instance, the file might not have been downloaded completely, it is in use or the file is corrupted.

Check the following page for solutions recommended by Adobe.com:

http://kb2.adobe.com/cps/407/kb407699.html

After I completed an initial test, checking the check-sum of the ADBESTDSCS4_LS1.7z file using the MD5 utility recommended by Adobe. It was found that the check-sum values do not match, which means I need to find a way to download the 7z file again.

By browsing through the Adobe website, I found that the company does not provide an option to people to download the entire CS 4 (although it is available for individual applilcations).

Luckily, I found this page that provides the actual path to the ADBESTDSCS4_LS1.7z file on Adobe website:

http://trials.adobe.com/dlm/Applications/DesignPre/CS4/Win/ADBESTDSCS4_LS1.7z

(If you have an Adobe account that allow you to download the 7z file, it would be much easier if simply log in to that account and you don't need the above link. Unfortunately, my boss is not here right now and this is the reason why I have to find an alternative way to download the file.)

It took about an hour and half to download the file ADBESTDSCS4_LS1.7z from a computer located inside of the network of an higher ed institution (high speed in other words).

After the file is downloaded, put it inside the same folder where the ADBESTDSCS4_LS1.exe.

Click on the file ADBESTDSCS4_LS1.exe and the process of file extraction shall begin.

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